WE GROW AMBITIOUS BUSINESSES

And the stuck ones, the exhausted ones, the excited ones, the just-starting-out ones, and the ready-to-fly ones.

Running a business isn’t easy. Some days it’s full of energy and ideas, other days it feels like chaos and doubt. That’s where we step in. Equipt brings perspective when things get messy, structure when plans stall, and the occasional shove when progress needs a push.


Our services are built around the realities of growing businesses, whether you need one sharp intervention or a bundled package that covers more ground. They bring together everything it takes to drive growth - consultancy, operations, brand, marketing and more.

HOW WE HELP

We focus on what makes the biggest difference: insight to see your business clearly, planning that turns ambition into action, leadership that makes projects happen, and mentoring that grows your people.


Use one area, combine them, or keep us alongside you long term - with realistic pricing, clear language, and practical tools you’ll actually use.


Explore the services +

IMPACT

We don’t just talk about growth - we build it through long-term relationships, sharp delivery, and results that stand up to scrutiny. That’s why clients rate us 5 stars on Google, return for repeat partnerships, and keep us close when things get tough.


Our work has also been recognised externally: SME News named Equipt Most Innovative Brand Growth Consultancy 2025 and awarded us Excellence in Impact & Dedication to Client Service 2025. Nice to have, but more important is what they represent - trust built, progress delivered, and impact our clients can point to.


Explore some of the stories and ideas that show what this looks like in practice.

CASE STUDIES

Real stories of growth from the businesses we work with.

Wellies
By Nikki Neale May 9, 2025
Digging Deeper: How Perspective Analysis helped this rural play centre uncover new opportunities for growth.
Front of store
By Nikki Neale May 9, 2025
From Zero to Booked-Out: How Equipt helped launch a stand-out salon brand from scratch - using Perspective Analysis Start-Up

INSIGHTS

Sharp thinking, practical tips and the occasional shove.

By Nikki Neale September 2, 2025
Every business faces the same question when planning for the year ahead: what should we spend on marketing? There isn’t a clean-cut answer. Nobody has the formula that guarantees growth. What matters is whether your budget matches the growth you’re actually chasing. From a sales and marketing perspective, most small to mid-sized businesses sit in one of three lanes: Zero, Incremental, or Exceptional. Smaller businesses tend to hover in zero, the more established ones work in incremental, and only a bold few step into exceptional. The trick is not which lane you choose, but whether you’re honest about being in it. Zero: hoping for the best Zero is the lane of survival. Most micro-SMEs end up here by default. Marketing isn’t in the budget, it’s something the founder (or another willing team member) crams into evenings and weekends. Social posts, the odd flyer, and a heavy reliance on word of mouth or personal networks. The problem is that “no budget” never really means no cost. It means you’re paying in hidden ways: slower sales cycles because there’s no air cover for the pipeline, lost opportunities because potential customers don’t know you exist, and founder time that disappears into DIY marketing instead of running the business. Zero can sustain you. It can keep the lights on. But very few businesses scale out of this lane without committing something more deliberate. Survival simply isn’t the same as growth. Incremental: the steady road Incremental growth is where SMEs start to get serious. If you’re getting serious your budget should be within 4–7% of your revenue, which is enough to create rhythm: SEO that doesn’t get forgotten, email that lands every month, campaigns that repeat, and the odd test of a new channel. Sales still lean on retention and referrals, but with more discipline in the pipeline you’ll create more cause and effect. Gail’s Bakery is a brilliant lesson in what incremental looks like at its best. The first site opened in Hampstead in 2005, but for years it was just a few shops in North London. The real shift came in 2011 when external investment gave Gail’s the capital to expand carefully, bakery by bakery. Each new shop was chosen with precision: affluent commuter towns, established London neighbourhoods, places where the brand could bed in rather than overreach - all critical (and often overlooked) essentials of marketing. That’s why today, when you walk through Marlow, Clapham, or St Albans, you can’t miss a Gail’s. It feels like they’re everywhere, but it’s been twenty years of patient, disciplined growth. Incremental doesn’t make headlines in year one, but it compounds until suddenly the brand feels unavoidable. Exceptional: the bold bet Exceptional growth is when we choose to accelerate. Marketing budgets rise to 10–15% of revenue or more, and that spend is matched with operational readiness and, crucially, risk appetite. This lane buys visibility, reach, and cultural momentum if you’re willing to back it. Take Gymshark. The myth will have you believe it was entirely organic; a teenager in a Birmingham garage who struck gold through social media alone. It wasn’t. The truth is more complex. Yes, Ben Francis built a community, but Gymshark also spent aggressively on influencer partnerships, international events, and flagship stores to cement its place. That growth wasn’t accidental or free; it was funded, risky, and carefully engineered. Lucky Saint shows the same dynamic in another category. Founded in 2018, it positioned itself as a credible, grown-up alcohol-free beer in a space dominated by mass brands. From early on, Lucky Saint invested heavily in brand and experience: PR, creative partnerships, and eventually a bricks-and-mortar pub in London. For a small brewer, that’s a bold move, but it paid off. The spend signalled ambition, and the market responded. Exceptional growth isn’t a casual decision. It means bigger budgets, more risk, and a level of operational readiness that many SMEs underestimate. But when ambition and investment line up, it creates step-change growth that incremental spend rarely delivers. The mismatch trap If you’re reading this with huge ambition and a budget line of zero, it’s time for a check-in. The biggest problems happen not when you choose a lane, but when you kid yourself about which lane you’re in. Champagne ambition, beer budget. Some businesses set accelerated growth targets but fund them with incremental budgets. The marketing team (if there even is one) is told to double awareness or leads on the same spend as last year, or to land national coverage with nothing more than local-level funds. It creates frustration, wasted energy, and the creeping belief that “marketing doesn’t work,” when in truth it was never resourced to match the ambition. Champagne budget, no hangover cure. Others do the opposite. They throw big money at marketing while the rest of the business is still built for incremental growth. Leads flow in, awareness rises, but operations can’t deliver the experience. Customer service cracks, delivery timelines slip, and the reputation you just paid to build is quickly eroded. Exceptional marketing without exceptional operations doesn’t accelerate growth; it accelerates churn. Hope springs eternal. Then there’s the subtler trap of sitting in zero while planning for growth. A founder convinces themselves that word of mouth will carry them through another year, while quietly expecting sales to grow 20%. When it doesn’t happen, the blame gets pointed everywhere except the missing budget line. You can’t compound visibility you never paid for in the first place.  Planning for the year ahead Budgets are signals of intent. They tell your team, and yourself, whether you’re serious about survival, steady growth, or acceleration. They set expectations for sales, operations, and delivery before a single social post goes live. If you’re one of the 1000s of SMEs working on next year’s plans right now and you’re unsure whether your budget matches your ambition, that’s exactly where Perspective Analysis comes in. We stress-test your business for growth, help bring clarity to which lane you’re really in, and align sales, marketing and ops so your plan has a fighting chance of working. If you want a defensible budget and a growth plan that holds up past January, start with Perspective Analysis.
Crystal Ball
By Nikki Neale August 18, 2025
The surveys say SMEs are resilient - and we are. According to The Times, 68% of SME leaders are feeling confident and believe their businesses can withstand “further shocks”. And let’s face it, over the last few years we’ve weathered some: Covid lockdowns, inflation spikes, energy costs, supply chain crunches, Liz Truss (!), and a tech hype cycle that promised the world and often delivered more disruption than clarity. Our work with SMEs tells us something more nuanced than the headline suggests: we can survive another storm, but we don’t want to. Constant firefighting is unsustainable. We’ve run Perspective Analysis with SMEs for the past five years. It’s our diagnostic that reviews businesses across 180 data points, highlighting where we thrive and where we struggle. Layer that with the wider trend data we track, and a picture starts to form of the issues we’ll all be facing in 2026. And despite all the noise, this isn’t about AI. AI is a tool for the future, not the be-all and end-all. The fundamentals that will make or break us are much more human: planning, leadership, people, money, and the capacity to keep moving without burning out. When your leadership plate is already full, these are the fundamentals we believe will make the difference in 2026. 1. Planning as a Living Process Too many of us still spend months producing static, 50-page plans that end up on a shelf. Some set ambitious sales targets but leave out the actions that would make them real. Others simply roll from year end to year start as if nothing has changed. None of it works. What we’ve seen instead and what will define the most successful SMEs in 2026 is a shift to shorter planning cycles. Quarterly or six-monthly reviews anchored in a long-term vision, not just an annual ritual. This rhythm makes us more resilient to our business specific shocks like sudden cost hikes or a key person leaving; the kind of changes that barely dent corporates but can throw SMEs off balance. Research shows that companies revisiting strategy quarterly are three and a half times more likely to report above-average growth. That’s the difference between a plan as a document and a plan as a living process. Question to ask ourselves: How often are we really stepping back to check if our plan still fits the reality we’re in? 2. Execution Gaps Strategies rarely fail because they’re bad. They fail because they never get delivered. We see this execution gap everywhere: visionary leaders running ahead of their teams, boards that don’t translate decisions down a level, or leaders who underestimate the communication skills needed to bring people with them. Calling these “soft skills” undersells their importance. In a world where tech can automate processes but can’t inspire or align people, the ability to translate strategy is non-negotiable. McKinsey estimate that 70% of strategies fail in execution, and poor communication is one of the main reasons. For SMEs, where layers of management are thin or absent, that failure rate could feel even harsher. Question to ask ourselves: What’s the biggest reason our strategy might die between the boardroom and the front line? 3. Capacity Reality Checks Most of us are already running at full tilt. 62% of SMEs see staffing and capacity as their biggest barrier to growth and it shows. Ideas for growth sound simple ‘in the room’ when they’re devised but once broken down into working days they pile onto already stretched teams. AI may ease some of the load, but it also tempts us into over-committing, assuming the tech can carry more than it really does. The real competitive edge in 2026 will be the businesses that honestly measure capacity, set realistic plans, and protect the human energy that makes execution possible. Question to ask ourselves: Do we actually know our team’s capacity or are we just piling more on and hoping it sticks? 4. Short-Termism Risk After years of reacting to crisis after crisis, it’s no surprise that short-termism takes hold. Economic uncertainty keeps pulling us into tactical, quarter-by-quarter decision-making. Too often, “vision” is treated as a marketing strapline rather than the driver of the business. The result is fragmented focus: chasing sales without really understanding why customers buy, hustling to survive without pausing to think. The British Business Bank found in 2025 that almost half of UK SMEs set their planning horizons at 12 months or less. That may feel safe, but in practice it means firefighting instead of steering. Question to ask ourselves: What’s the anchor that will keep us from reacting our way through 2026? 5. Financial Fluency The ability to read the P&L isn't absent in SMEs, but it is often a weak spot as it’s not our first love. Finance functions can lean towards control rather than ambition, and many leaders are not fully confident on the basics of margin, cash flow, and pricing. Pricing too often finger-in-the-air when it should be treated as part of the marketing strategy (honestly – marketing isn’t just about your social media channels). And cash can be overestimated or underestimated in equal measure - sometimes treated as the only thing that matters, other times ignored until it’s too late. Finance will continue to be one of the biggest fault lines. CB Insights analysis shows that 82% of small business failures are linked to cash flow mismanagement. In a climate where shocks to costs and sales are still likely, financial fluency will be the dividing line between resilience and fragility. Question to ask ourselves: Do we, as leaders, really understand the numbers that matter or are we still outsourcing confidence to finance? 6. Key Figure Reliance It isn’t just founders. Any SME leaning too heavily on one key individual - the founder, the MD, or the star operator will remain brittle. When that person is absent, fatigued, or distracted, everything wobbles: decisions slip, people get unmanaged, balls get dropped. PwC’s Family Business Survey found that 58% of SMEs have no succession plan in place. That number underlines the risk: relying on one person to hold everything together is not a strategy. After years of survival being carried on individual shoulders, 2026 must be the year where leadership depth becomes a priority. Question to ask ourselves: If our key person walked away tomorrow, what would actually break? 7. People Strategy as Core Strategy Hiring, culture, capability-building, mentoring and coaching are moving from “HR admin” to the heart of the business plan. In SMEs, where every hire counts and culture is set by how we work together, these choices directly shape performance. AI is already taking a scythe to whole industries, stripping out roles, processes and in some cases entire business models. That makes taking care of people non-negotiable. If technology is redefining what jobs look like, we must keep our people skilled, engaged and clear about where they fit in the future. The CIPD’s Learning at Work report found SMEs investing in training see productivity rise by nearly a quarter compared to peers who don’t. That’s why in 2026, people strategy won’t be optional. It will be the strategy. Especially after years of attrition, fatigue and pressure, keeping people engaged and capable is the only way through. Question to ask ourselves: How are we deliberately building capability and resilience in our people, not just relying on goodwill to carry us through? 8. Change Fatigue Covid, inflation, energy shocks, supply chain crunches, tech hype - the past four years have been relentless. Teams have adapted again and again, but resilience has a limit. We’re already seeing the drag of constant pivots and restructures. Deloitte’s research found that 73% of employees report moderate to high levels of change fatigue. For SMEs, which often move faster and harder than corporates, that fatigue will be even sharper in 2026. After so many storms, leaders who don’t acknowledge fatigue risk disengagement, that no amount of resilience can patch over. Question to ask ourselves: Can we tell the difference between a team that’s adapting and a team that’s simply exhausted? 9. Scenario Planning Becomes Normal Hope is not a strategy. After years of 'shocks', contingency planning is becoming normal in SMEs, not just something large corporates do. “What if” scenarios around losing a client, costs doubling, or a supplier failing are shifting from theoretical to routine. Barclays’ SME Pulse reported that the proportion of SMEs with formal contingency plans rose from 26% in 2020 to 45% in 2024. That trend reflects lived experience: after four years of turbulence, none of us want to be caught out again - and it's here to stay through to 2026. Question to ask ourselves: What’s the one “what if” scenario we’re least prepared for and why? 10. Measurement That Moves the Needle Dashboards aren’t the problem - irrelevant dashboards are. The shift we’re seeing is away from vanity metrics and towards lean, decision-driving indicators. The dashboards that matter in 2026 will be the ones that directly move the needle, not just track activity for the sake of it. Gartner’s 2023 survey found that 67% of leaders experience “dashboard fatigue” from tracking too many metrics. The lesson for us is clear: measurement only matters if it drives action, especially when the cost of wasted energy is higher than ever. Question to ask ourselves: Which of our dashboards actually changes decisions and which are just noise? The Bottom Line We know SMEs can survive storms - we’ve been doing it for years. But resilience alone is not enough. After years of firefighting, the leaders we'll see thriving in 2026 will be the ones tackling these fundamentals head-on: keeping planning alive, closing the execution gap, setting realistic capacity, anchoring to vision, building financial fluency, reducing reliance on key figures, making people strategy central, pacing change, planning for scenarios, and measuring what matters. Because surviving storms is one thing. Choosing not to live in permanent firefighting mode is another.

READY TO MAKE PROGRESS?

We don’t just advise from a distance, we get involved. Working with Equipt means senior experience on hand when you need it most, support that flexes to fit your business, and practical direction that keeps things moving. From one-off projects to long-term partnerships, the focus is always the same: clarity, pace and progress that lasts.


Let's chat +

NOT ANOTHER NEWSLETTER

Sharp ideas, no spam. Tips, blogs and early event invites straight to your inbox.